SIP merges your existing voice and data networks into a single network, delivering high-quality communications.
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ESI Communications Servers Universal IP (UIP) licenses, 16-pack
ESI Communications Servers Universal IP (UIP) licenses, 4-pack
ESI Communications Servers Universal IP (UIP) licenses, Single
ESI Mobile Messaging combines the advanced capabilities of an ESI business communications system with the convenience of the users’ existing e-mail accounts. When one receives a message (a voice mail or a recording) or a fax1 at an extension or guest mailbox, the person also receives an e-mailed notification with a header that contains information about the message — the Caller ID name and number, as well as the call’s date, time, and duration.
Share all of the VIP 7 feature set, plus VIP 7 ACD Agent displays the status off-hook, DND, and wrap of your fellow agents.
VIP 7 ACD Supervisor displays real-time department performance, on-screen agent status, and built-in management reports (including the ability to create custom reports.
Provides ESI desktop phone functions on-screen applications work with your ESI system to enhance your day-to-day communication, including the ability to control calls and organize voice mail and contacts.
VIP 7 PC Attendant Console is a PC-based, on-screen console designed to meet the particular needs of a phone system attendant. “Multitasking” takes on a completely new meaning with VIP 7 PC Attendant Console, which allows the attendant to perform multiple call-handling tasks simultaneously, and more easily than ever before. VIP 7 PC Attendant Console provides the same functionality as VIP 7 plus an updated call display that shows the Caller ID of all incoming calls to the attendant department, as well as all calls on system-wide hold.
VIP 7 Softphone combines the capabilities of an ESI IP Feature Phone II and VIP 7 in a unified PC application.Benefits of VIP 7 Softphone include:• A zero-footprint phone, since only a PC (desktop or laptop) is required.• USB handset support, which allows a more natural speech, compared to the use of a standard PC sound card.• Can be used as a local or remote Softphone.